That's easy! Stop focusing your requests for comments on how well your representative did and be willing to look at your processes instead. I know it's easier to kick your little guys rather than the exalted personages who decide what they should do, but the person who interacts with the public is seldom the problem. "Were you welcomed and greeted." Give me a break. This isn't Chik-Fil-ACompletely useless and it won't do any good, but it was fun to write.
Monday, June 15, 2020
That Was Fun
I got one of those online questionnaires from my bank asking how well they did. As usual, it went straight to asking how the teller, the last person in the chain, did. I gave her a 10 and didn't answer anything else. There was a comment section asking "How can we do better?" in which I put
Posted by Assistant Village Idiot at 4:03 PM